Booking and Cancellation Policy

General

- Deviations to this policy must be agreed upon in writing (email).

- All divers must complete the Medical/Liability Release Form available here. Questions answered with ‘YES’ might lead to dive rejection without proper medical release. Any questions should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. before completing the booking.

- A booking is considered confirmed when credit card details have been received preferably through our secure web page or else by phone +1 (268) 720-3483.

- Dives cancelled less than 48 hours before the booked dives will be charged in full, except if cancelled due to late arrival or changed itinerary of cruise ship. 

- All ‘no shows’ will be charged in full.

- Courses cancelled less than 4 days before scheduled course begin will be charged in full unless rescheduling is possible.

- Private instructors are charged 50% non refundable at time of booking.

- Private boat charters are charged 50% non refundable at time of booking. The remaining fee is due 7 days before the event.

- Cancellations due to illness will be handled individually and must be documented by a medical doctor.